The skills of helping individuals, families, groups, and communities

Model of the helping processes: An interactional approach to helping

Social work with individuals: Preliminary phase of work; Beginnings and the contracting skills; Skills in the work phase; Endings and transitions

Social work with families: Family practice in the social work context; Problem-centered family practice

Social work with groups: Group as a mutual-aid system; Group formation; Beginning phase in the groups; Work phase in the group; Working with the individual and the group; Endings and transitions with groups; Variations in group practice

Social work with the system: Professional impact and helping clients negotiate the system; Social work in the community; Impact of the agency, ethics, legislation, and evaluation

Glossary.