100 ways to motivate others: how great leaders can produce insane results without driving people crazy

Introduction to the Third Edition

100 Ways to Motivate Others

1. Know Where Motivation Comes From

2. Teach Self-Discipline

3. Tune in Before You Turn on

4. Be the Cause, Not the Effect

5. Stop Criticizing Upper Management

6. Do the One Thing

7. Keep Giving Feedback

8. Get Input From Your People

9. Accelerate Change

10. Know Your Owners and Victims

11. Lead From the Front

12. Preach the Role of Thought

13. Tell the Truth Quickly

14. Don't Confuse Stressing With Caring

15. Manage Your Own Superiors

16. Put Your Hose Away

17. Get the Picture

18. Manage Agreements, Not People

19. Focus on the Result, Not the Excuse

20. Coach the Outcome

21. Create a Game

22. Know Your Purpose

23. See What's Possible

24. Enjoy the A.R.T. of Confrontation

25. Feed Your Healthy Ego

26. Hire the Motivated

27. Stop Talking

28. Refuse to Buy Their Limitation

29. Play Both Good Cop and Bad Cop

30. Don't Go Crazy

31. Stop Cuddling Up

32. Do the Worst First

33. Learn to Experiment

34. Communicate Consciously

35. Score the Performance

36. Manage the Fundamentals First

37. Motivate by Doing

38. Know Your People's Strengths

39. Debate Yourself

40. Lead With Language

41. Use Positive Reinforcement

42. Teach Your People "No" Power

43. Think Friendly Customer Thoughts

44. Best Time? Biggest Challenge

45. Use 10 Minutes Well

46. Know What You Want to Grow

47. Soften Your Heart

48. Coach Your People to Complete

49. Do the Math on Your Approach

50. Count Yourself in

51. First, Just Relax

52. Don't Throw the Quit Switch

53. Lead With Enthusiasm

54. Encourage Concentration

55. Inspire Inner Stability

56. Give Up Being Right

57. Wake Yourself Up

58. Always Show Them

59. Focus Like a Camera

60. Think of Managing as Easy

61. Cultivate the Power of Reassurance

62. Phase Out Disagreement

63. Keep Learning

64. Learn What Leadership Is Not

65. Hear Your People Out

66. Play It Lightly

67. Keep All Your Smallest Promises

68. Give Power to the Other Person

69. Don't Forget to Breathe

70. Know You've Got the Time

71. Use the Power of Deadlines

72. Translate Worry Into Concern

73. Let Your Mind Rule Your Heart

74. Build a Culture of Acknowledgment

75. Seize Responsibility

76. Get Some Coaching Yourself

77. Make It Happen Today

78. Learn the Inner Thing

79. Forget About Failure

80. Follow Consulting With Action

81. Create a Vision

82. Stop Looking Over Your Shoulder

83. Lead by Selling

84. Hold on to Principle

85. Create Your Relationships

86. Don't Be Afraid to Make Requests

87. Don't Change Yourself

88. Pump Up Your E-mails

89. Stop Pushing

90. Become Conscious

91. Come From the Future

92. Teach Them to Teach Themselves

93. Stop Apologizing for Change

94. Let People Find It

95. Be a Ruthless Optimist

96. Pay Attention

97. Create a Routine

98. Deliver the Reward

99. Slow Down

100. Decide to Be Great

101. Show Your People the "Want to"

102. Learn to Encourage Testing

103. Teach the Love of Challenge

104. Learn How to Help a Pessimist

105. Switch to Enthusiasm

106. See Your People as Perfect

107. Learn to Master Problem-Solving

108. Welcome Every Circumstance

109. Do What's Required

110. Transformation, Not Information

Bibliography

Index

About the Authors

""Acknowledgments""; ""Contents""; ""Introduction to the Third Edition""; ""1. Know Where Motivation Comes From""; ""2. Teach Self-Discipline""; ""3. Tune in Before You Turn on""; ""4. Be the Cause, Not the Effect""; ""5. Stop Criticizing Upper Management""; ""6. Do the One Thing""; ""7. Keep Giving Feedback""; ""8. Get Input From Your People""; ""9. Accelerate Change""; ""10. Know Your Owners and Victims""; ""11. Lead From the Front""; ""12. Preach the Role of Thought""; ""13. Tell the Truth Quickly""; ""14. Don�t Confuse Stressing With Caring""; ""15. Manage Your Own Superiors""

""16. Put Your Hose Away""""17. Get the Picture""; ""18. Manage Agreements, Not People""; ""19. Focus on the Result, Not the Excuse""; ""20. Coach the Outcome""; ""21. Create a Game""; ""22. Know Your Purpose""; ""23. See What�s Possible""; ""24. Enjoy the A.R.T. of Confrontation""; ""25. Feed Your Healthy Ego""; ""26. Hire the Motivated""; ""27. Stop Talking""; ""28. Refuse to Buy Their Limitation""; ""29. Play Both Good Cop and Bad Cop""; ""30. Don�t Go Crazy""; ""31. Stop Cuddling Up""; ""32. Do the Worst First""; ""33. Learn to Experiment""; ""34. Communicate Consciously""

""35. Score the Performance""""36. Manage the Fundamentals First""; ""37. Motivate by Doing""; ""38. Know Your People�s Strengths""; ""39. Debate Yourself""; ""40. Lead With Language""; ""41. Use Positive Reinforcement""; ""42. Teach Your People “No� Power""; ""43. Think Friendly Customer Thoughts""; ""44. Best Time? Biggest Challenge""; ""45. Use 10 Minutes Well""; ""46. Know What You Want to Grow""; ""47. Soften Your Heart""; ""48. Coach Your People to Complete""; ""49. Do the Math on Your Approach""; ""50. Count Yourself in""; ""51. First, Just Relax""

""52. Don�t Throw the Quit Switch""""53. Lead With Enthusiasm""; ""54. Encourage Concentration""; ""55. Inspire Inner Stability""; ""56. Give Up Being Right""; ""57. Wake Yourself Up""; ""58. Always Show Them""; ""59. Focus Like a Camera""; ""60. Think of Managing as Easy""; ""61. Cultivate the Power of Reassurance""; ""62. Phase Out Disagreement""; ""63. Keep Learning""; ""64. Learn What Leadership Is Not""; ""65. Hear Your People Out""; ""66. Play It Lightly""; ""67. Keep All Your Smallest Promises""; ""68. Give Power to the Other Person""; ""69. Don�t Forget to Breathe""

""70. Know You�ve Got the Time""""71. Use the Power of Deadlines""; ""72. Translate Worry Into Concern""; ""73. Let Your Mind Rule Your Heart""; ""74. Build a Culture of Acknowledgment""; ""75. Seize Responsibility""; ""76. Get Some Coaching Yourself""; ""77. Make It Happen Today""; ""78. Learn the Inner Thing""; ""79. Forget About Failure""; ""80. Follow Consulting With Action""; ""81. Create a Vision""; ""82. Stop Looking Over Your Shoulder""; ""83. Lead by Selling""; ""84. Hold on to Principle""; ""85. Create Your Relationships""; ""86. Don�t Be Afraid to Make Requests""

Introduction: Time to Play Go Fish

100 Ways to Motivate Others

Recommended Reading

Index

About the Authors