Introduction: Time to Even the Odds
Part I. Understand How Consultants Make Money from You
Chapter 1. Extracting Value Need Not Be Difficult
Chapter 2. How Consultants Add Value
Chapter 3. Demystifying the Economics of Consulting
Chapter 4. The Consulting Pyramid Scheme
Part II. Sourcing Value from Consultants
Chapter 5. You, Net the Consultants, Need to Define the Problem
Chapter 6. See Beyond Brand and Relationship Marketing
Chapter 7. The RFP Process: Your Opportunity to Define the Game
Chapter 8. Proposals: The Consultant's Attempt to Gain the Advantage
Chapter 9. Selecting for Merit and Value
Chapter 10. Contracting for Business Outcomes, Not Just Limited Liability
Part III. Successfully Realizing the Value
Chapter 11. Projects Deliver Value, Not Consulting Engagements
Chapter 12. Retain Control of Your Consultants
Chapter 13. Know When Enough Is Enough
Chapter 14. In the Event of Termination
Chapter 15. How to Undermine the Effectiveness of Your Consultants
Conclusion: Managing Consultants for Success
Appendix 1. Beware: Consulting Is Different in Asia
Appendix 2. Structure of a Typical RFP
Appendix 3. Key Components of a Consulting Contract
Appendix 4. Organization Evaluation
Appendix 5. Consultant Evaluation
