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From conflict to cooperation: how to mediate a dispute
From conflict to cooperation: how to mediate a dispute
Author
Potter, Beverly A
Publisher
Ronin Pub
Publication Date
1996
Language
English
Book
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Table of Contents
From the Book
Conflict management
Principles of gathering information
Information gathering techniques
Decision point
Mediation
When mediation fails
When you are a disputant.
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Subjects
Subjects
Conflict management
Interpersonal conflict
Mediation
Negotiation
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ISBN
9780914171799
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