pt. I. Introduction to universal access. Universal access and design for all in the evolving information society ; Perspectives on accessibility : from assistive technologies to universal access and design for all ; Accessible and usable design of information and communication technologies
pt. II. Diversity in the user population. Dimensions of user diversity ; Motor impairments and universal access ; Sensory impairment ; Cognitive disabilities ; Age-related differences in the interface design process ; International and intercultural user interface
pt. III. Technologies for diverse contexts of use. Accessing the Web ; Handheld devices and mobile phones ; Virtual reality ; Biometrics and universal access ; Interface agents : potential benefits and challenges for universal access
pt. IV. Development lifecycle of user interfaces. User requirements elicitation for universal access ; Unified design for user interface adaptation ; Designing universally accessible games ; Software requirements for inclusive user interfaces ; Tools for inclusive design ; The evaluation of accessibility, usability, and user experience
pt. V. User interface development : architectures, components, and tools. A unified software architecture for user interface adaptation ; A decision-making specification language for using interface adaptation ; Methods and tools for the development of unified Web-based user interface ; User modeling : a universal access perspective ; Model-based tools : a user-centered design for all approach ; Markup languages in human-computer interaction ; Abstract interaction objects in user interface programming languages
pt. VI. Interaction techniques and devices. Screen readers ; Virtual mouse and keyboards for text entry ; Speech input to support universal access ; Natural language and dialogue interfaces ; Auditory interfaces and sonification ; Haptic interaction ; Vision-based hand gesture recognition for human-computer interaction ; Automatic hierarchical scanning for Windows applications ; Eye tracking ; Brain-body interfaces ; Sign language in the interface : access for deaf signers ; Visible language for global mobile communications : a case study of a design project in progress ; Contributions of "ambient" multimodality to universal access
pt. VII. Application domains. Vocal interfaces in supporting and enhancing accessibility in digital libraries ; Theories and methods for studying online communities for people with disabilities and older people ; Computer-supported cooperative work ; Developing inclusive e-training ; Training through entertainment for learning difficulties ; Universal access to multimedia documents ; Interpersonal communication ; Universal access in public terminals : information kiosks and ATMs ; Intelligent mobility and transportation for all ; Electronic educational books for blind students ; Mathematics and accessibility : a survey ; Cybertherapy, cyberpsychology, and the use of virtual reality in mental health
pt. VIII. Nontechnical issues. Policy and legislation as a framework of accessibility ; Standards and guidelines ; Eaccessibility standardization ; Management of design for all ; Security and privacy for universal access ; Best practice in design for all
pt. IX. Looking to the future. Implicit interaction ; Ambient intelligence ; Emerging challenges.
