Intro; Title Page; Table of Contents; Foreword; Part I: The Science of Extraordinary Influence; 1 The Blue Suitcase Phenomenon; Where Does Your Organization Eat?; The Conundrum; Taskâ#x80;#x90;Driven Leadership; Macho Management; Bring Out the Best in Others; Notes; 2 Words of Life; Pulled by Purpose; Our Brains Love Affirmation; Not Really Affirmation; Affirmationâ#x80;#x94;The Means to Influence; Notes; Part II: How Extraordinary Influence Works; 3 Tactical Affirmation; How Do We Affirm the Style of Those We Seek to Influence?; Style and Receptivity; Competence; Why Affirm; Note; 4 Strategic Influence.
What Is Our Core and How Do We Reach the Core of Another Person?Words of Life; What Are Words of Life?; Under What Conditions Can We Give Words of Life?; Notes; 5 Words of Death; Words of Death; The Social Workplace; Shame Speaks Words of Death; The Worst of All Legacies; Can a Leader's Fundamental Style Change to Become Less Critical?; Join My Crusade; Notes; 6 Alliance Feedback; Alliance Feedback; Caveat Emptor: This Approach May Not Work; Notes; 7 Extraordinary Influence for Underperformers; True Story 1; True Story 2; True Story 3; The Three Stories Called for Three Different Remedies.
How Do We Make These Judgments That Have Such a Huge Impact on People's Lives?To Whom Should We Direct Our Limited Developmental Resources?; How Much Compassion?; Resistance to Dealing with a Problem Person; The Him or Me Card; The Virtue of Redemption; Part III: Special Applications of Extraordinary Influence; 8 Extraordinary Influence for Teams; The Three Levers; A Team's Collective Core; Extraordinary Influence on the Itâ#x80;#x94;the Mission or Quest of the Team; Extraordinary Influenceâ#x80;#x94;Healing the I, We, and It of the Broken Organization or Team; Conclusion; Notes; 9 Motivating High Potentials.
A Great Test for LeadersFour Transformational Actions to Bring Out the Best in HiPos; Notes; 10 Performance Appraisals that Lead to Extraordinary Influence; What Must Any Reinvention of Performance Feedback Include?; Notes; 11 Special Counsel to Parents, Teachers, and Coaches; Courage to Fight for Our Children's Wellâ#x80;#x90;Being; Words of Lifeâ#x80;#x94;The Fuel to Reach a High Orbit; The Tragedy of Words of Death; College Football: An Amazing Laboratory Experiment; Alliance Feedback for Children; The I, We, and It for Families; The Conundrum of Hardship and Adversity.
Final Counsel to Parents, Teachers, and CoachesNotes; 12 What Would Happen If We Put This into Practice?; Acknowledgments; About the Author; Index; End User License Agreement.
