Chapter 1. Mike Abrashoff: Former Comander, USS Benfold (Retired U.S. Navy)
Chapter 2. Jan Fields: Executive Vice President and Chief Operating Officer, McDonald's Corporation
Chapter 3. Dr. Victor Fung: Group Chairman of the Li & Fung Group of Companies
Chapter 4. Anne Ruddy: Executive Director, WorldatWork
Chapter 5. Dr. Richard Boyatzis: Professor, Weatherhead School of Management, Case Western Reserve University
Chapter 6. Robert Joy: Former Senior Vice President, Human Resources, Colgate-Palmolive Professor, Executive Masters in Human Resource Leadership Program, Rutgers University
Chapter 7. Joel I. Klein: Chancellor of the New York City Department of Education
Chapter 8. John Tyson: Chairman, Tyson Foods
Chapter 9. Tom Kelley: Chief Executive Officer, IDEO
Chapter 10. Simon F. Cooper: President, Chief Operating Officer, The Ritz-Carlton Hotel Company, LLC
Chapter 11. Henri A. Termeer: Chairman, President, and CEO of Genzyme Corp
Chapter 12. Gordon Bethune: Former Chairman and CEO, Continental Airlines
Chapter 13. Linda A. Hill: Wallace Brett Donham Professor of Business Administration, Harvard Business School
Chapter 14. Billy Beane: Vice President and General Manager, Oakland Athletics Baseball Team
Chapter 15. Micky Arison: Chairman, CEO, Carnival Corporation
Chapter 16. Linda Smith: Founder, President and Chief Executive Officer, Four-D College
Chapter 17. Ilene H. Lang: President and CEO, Catalyst
Chapter 18. Ron Sargent: CEO of Staples, Inc.
Chapter 19. Jerry (Yoram) Wind: The Lauder Professor, The Wharton School Founder, Wharton School Publishing
Chapter 20. Howard Behar: Former President, Starbucks North America Former President, Starbucks International Member, Starbucks Board of Directors
