Mentor's Message: Why Master the Art of Delegation?
Delegating Work: The Basics
Common managerial concerns about delegating
Delegating versus empowerment
Do your delegating skills need improvement?
Guidelines for Effective Delegating
Establishing the right environment
Selecting a delegation approach
Identifying your reasons for delegating
Deciding what to delegate
Knowing what not to delegate
Identifying skills required for the assignment
Matching the right person to the task
Setting up the discussion
Tracking a delegated assignment
Handling reverse delegation
Reflecting on a completed assignment
Teaching delegation skills to team leaders
Answers to test questions
Frequently Asked Questions
Sources for Delegating Work.
